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ESG Management
Stakeholder Communication

Stakeholder Communication

Hanmi Pharmaceutical has categorized its key stakeholders into 6 groups, referencing its business model, business activities, and the current state of sustainable management among global pharmaceutical companies. From the planning stage for sustainability, we communicate with stakeholders to share their concerns and our responses through the Sustainability Report and other channels. Going forward, Hanmi Pharmaceutical will actively incorporate the opinions of its various stakeholders into management activities to achieve sustainable management and growth.

1. Employees and Other Internal Stakeholders



Key Concerns

Company's Response

Communication Channels

Entities directly performing business activities
Expectation of compensation through fair and responsible business operations
Expectation of growth through work

ㆍVarious welfare benefits support
ㆍEmployee health/safety management
ㆍCollection and improvement of suggestions from
employee councils at each workplace
ㆍJob-group specific performance evaluation and
compensation, rank-specific training

ㆍInternal Intranet
ㆍEmployee Council
ㆍClean Management Whistleblower System
ㆍGrievance Handling System
ㆍK-Whistle

2. Business Partners



Key Concerns

Company's Response

Communication Channels

Entities providing products and services necessary for business activities
Expectation of mutual growth through stable collaboration with us

ㆍFair Trade-based Compliance Program
ㆍEducational support for partners on CP/GMP/ESG, etc.
ㆍSupport for partners including cash payment
ㆍEstablishment of supply chain management system and
supply chain due diligence

ㆍConstant communication channels
(Hmeps, e-Sarangbang, etc.)
ㆍPartner meetings
ㆍSupply chain due diligence
ㆍK-Whistle

3. Customers



Key Concerns

Company's Response

Communication Channels

Physicians/Pharmacists
Entities providing medical services to patients
Expectation of receiving innovative medicines with ensured safety

Patients, etc.
Ultimate beneficiaries to whose health improvement Hanmi Pharmaceutical aims to contribute
Expectation of innovative drug development and expansion of
treatment areas

Operation of Pharmacovigilance System
ㆍOperation of product-related call centers
ㆍ Continuous response through various communication channels
(Constant monitoring of market status and customer Needs)

ㆍVOC collection
ㆍVarious sales/marketing activities
ㆍHealthcare-related forums and seminars, etc.
ㆍK-Whistle

4. Shareholders and Investors



Key Concerns

Company's Response

Communication Channels

Creation of financial and non-financial performance resulting
from business activities and Expectation of increased corporate value accordingly

ㆍShareholder Meetings
ㆍIR meetings, including investor presentations and overseas NDRs
ㆍPublication of ESG Reports/Corporate Governance Reports and
corporate disclosures
ㆍDividends, stock splits, etc.
ㆍEstablishment of carbon neutrality and climate change response
systems

ㆍShareholder Meetings
ㆍIR meetings
(investor presentations and overseas NDRs, etc.)
ㆍESG Reports/Corporate Governance Reports
ㆍK-Whistle

5. Government and Policy Institutions/Organizations

Key Concerns

Company's Response

Communication Channels

Promote sound development of the industry through regulations and policies
Support and control companies to ensure legitimate business activities

ㆍ Operation of compliance systems
Establishment of a compliance monitoring system
ㆍIntroduction and operation of international management
systems such as ISO

ㆍPolicy discussions with various institutions and
organizations
ㆍPolicy proposals from the Korea Pharmaceutical
and Bio-Pharma Manufacturers Association
ㆍPharmaceutical and healthcare-related forums, etc.
ㆍK-Whistle

6. Local Community, NGOs



Key Concerns

Company's Response

Communication Channels

Entities sharing social influence with Hanmi Pharmaceutical
Expectation of social contribution activities for welfare blind spots in the local community

ㆍParticipation in local community social contribution projects
ㆍCollaboration on social contribution activities with local governments

ㆍVOC collection
ㆍMeetings with local governments and experts
ㆍDiscussions with social contribution beneficiaries, etc.
ㆍK-Whistle